Do you know that situation when you're in a hurry to get somewhere but you still have to put on your shoes, look for your keys, and book a transportation ticket? Users are often in a hurry to get to their desired destination as quickly as possible. They want to book their on-demand ride on a quick and simple app. So how do you reduce the time it takes for passengers to book a ride? Our answer is that you help them focus on the essentials, one step at a time. We've honed Simdle Rider’s booking flow, reducing the time it takes from 4 minutes to a speedy 1 minute and 40 seconds. Here's what it means for you.

Faster Flow, Fewer distractions

Our brain is constantly overloaded with various stimuli. When offered multiple options to choose from, we’re put under pressure due to the extra cognitive effort needed to make a decision. We removed the complexity by optimizing each step of the booking journey. The simplified interaction ensures that users, regardless of their technical expertise, can effortlessly book their desired services without any hassle.

How to optimize on-demand ride-booking flow to save time and money

Find what you need in seconds

When on the move, no one wants to spend time reading and searching. Our enhanced search tool lets passengers quickly access their recent destinations. It's not just about speed; it's about convenience for those frequent trips.

How to optimize on-demand ride-booking flow to save time and money

Enhanced Search Options without Backtracking

Making a mistake at the last step of a booking is frustrating, right? We've improved our search functionality to make it easy for passengers to tweak their criteria without starting over. No more backtracking – just a hassle-free way to refine their search without interrupting the booking process.

How to optimize on-demand ride-booking flow to save time and money

Adapt transportation service to the passenger’s needs

Everyone is unique, with their own requirements. Whether it's a child seat, extra space for a wheelchair, or driver’s language preferences, we've made it simple for passengers to communicate their special requests. We'll match their request with the right vehicle and driver, making their journey comfortable and personalized.

How to optimize on-demand ride-booking flow to save time and money

Flexible Discounts at Checkout

If there’s one thing we all love more than achieving our goal quickly, it’s spending as little money as possible along the way. A unique feature integrated into the booking flow is the provisioning of flexible discounts at the checkout stage. As a transport operator or public authority, you can offer various incentives and discounts for pass holders, making passengers’ travel experience even more affordable.

How to optimize on-demand ride-booking flow to save time and money

Booking for Another Person

People often need to drive their child to school, to a hobby, or take a parent to a doctor's appointment. Sometimes a friend who came over for dinner might need a ride to get back home. Now users can conveniently book on behalf of another person directly on the Simdle Rider app. They can keep track of the ride status on their phone, while we ensure their passenger is informed via live status updates. It's a win-win, reducing the workload for call centers and giving users the power to organize rides for friends, family, or clients.

Simdle Mobility - Transportation made simple

In a world where time is precious, these changes are aimed at making the journey smoother, more tailored, and more cost-effective. We're excited about the impact these improvements will have on your experience, and we can't wait to see where your journey with Simdle Mobility takes you.

Curious to learn how our Simdle Mobility software can enhance your on-demand mobility operations and delight your passengers? Get in touch with us!